“Road Ranger Nick was very helpful and courteous. While traveling on the Polk Parkway, my wife and I hit an object and suffered a blown tire. Nick showed up some minutes later and immediately sprung into action changing the tire, gave us water and checked the car for possible damages. His professionalism, positive attitude, and demeanor should serve as an example to others. His actions reflect great credit not only to Nick but all Florida Turnpike professionals.”
- Rene, FLAssisted on October 3 by Nick, Florida’s Turnpike Enterprise Road Rangers
“Ralph was phenomenal. I called dispatch and he arrived within roughly 15-20 minutes. I turned off my vehicle for a moment to discard garbage. I went to start my vehicle back up and it would not work. I wasn't sure what happened as I had no sign or reason to assume there was an issue. Ralph arrived and I told him what happened so he said let's try to jump start the vehicle, which I didn't think was possible so I agreed. He then attached the cables and my car was able to power up and start. I was so pleased as I was with my family and my son suffers from autism so this situation didn't help. I thanked him profusely and he was so pleasant. My son actually waved to him as a way to say thank you, and he took the time to come back over to us to make sure we were still safe. I was floored as most people today won't even smile at you. He acted well above and beyond his job and as a human being. Amazing Service as I am truly speechless.”
- David, FLAssisted on September 25 by Ralph, Florida’s Turnpike Enterprise Road Rangers
